1. Introduction

Throwing Eights Pty Ltd ABN 53 670 017 802 (“Throwing Eights”, “we”, “our”, or “us”) is an Australian software engineering company committed to protecting your privacy.

This Privacy Policy explains how we collect, use, disclose, store, and protect personal information when you interact with our websites, applications, products, and services.

We handle personal information in accordance with the Australian Privacy Act 1988 (Cth) and the Australian Privacy Principles. Where relevant, we also take into account international privacy frameworks such as the EU General Data Protection Regulation, the UK GDPR, and applicable North American privacy expectations.

2. Scope

This Privacy Policy applies to:

• Our websites and web applications
• Our mobile applications
• Communications with us, including enquiries and support requests
• Any other products or services we provide that link to this Privacy Policy

3. Personal Information We Collect

We may collect personal information directly from you, including but not limited to:

• Name
• Email address
• Contact details
• Information you provide when contacting us, requesting support, or using our services

We may also collect certain information automatically when you use our websites or applications, including:

• IP address
• Device identifiers
• Browser type and operating system
• Usage data, pages visited, and interactions
• Diagnostic and performance data

We do not intentionally collect sensitive information unless required by law or explicitly provided by you for a specific purpose.

4. How We Collect Personal Information

We collect personal information when you:

• Submit forms or contact us
• Use our websites or applications
• Communicate with us via email or other channels
• Interact with our services

Some information is collected automatically through standard technologies such as cookies, analytics tools, and server logs.

5. How We Use Personal Information

We use personal information for purposes including:

• Responding to enquiries and providing customer support
• Operating, maintaining, and improving our products and services
• Monitoring usage, performance, and security
• Communicating with users about service related matters
• Meeting legal, regulatory, and contractual obligations

We only use personal information for purposes that are reasonably necessary for our business operations or that you would reasonably expect.

6. Legal Basis for Processing

Where applicable, we process personal information based on:

• Your consent
• Performance of a contract or service
• Compliance with legal obligations
• Legitimate business interests that do not override your rights

7. Disclosure of Personal Information

We may disclose personal information to:

• Service providers and contractors who assist us in operating our services
• Cloud hosting, analytics, email, and infrastructure providers
• Regulatory authorities where required by law

We take reasonable steps to ensure that third parties handle personal information securely and in accordance with applicable privacy laws.

We do not sell personal information.

8. Overseas Disclosure

Some of our service providers may be located outside Australia, including in jurisdictions such as the United States, the European Union, or other regions.

Where personal information is disclosed overseas, we take reasonable steps to ensure that appropriate safeguards are in place to protect your information in line with Australian privacy requirements.

9. Cookies and Tracking Technologies

We may use cookies and similar technologies to:

• Improve functionality and user experience
• Analyse usage and performance
• Support security and reliability

You can control or disable cookies through your browser or device settings. Disabling cookies may affect certain features of our services.

10. Data Security

We take reasonable technical and organisational measures to protect personal information from misuse, interference, loss, unauthorised access, modification, or disclosure.

Despite these measures, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

11. Data Retention

We retain personal information only for as long as necessary to fulfil the purposes for which it was collected, or as required by law.

When personal information is no longer required, we take reasonable steps to delete or de identify it.

12. Access and Correction

You may request access to personal information we hold about you and request corrections if the information is inaccurate, incomplete, or out of date.

Requests can be made using the contact details below. We may need to verify your identity before responding.

13. International Users

If you are located outside Australia, including in the European Union, United Kingdom, or North America, your personal information may be processed in Australia or other jurisdictions where our service providers operate.

By using our services, you acknowledge and consent to this processing where required by law.

14. Children’s Privacy

Our services are not directed to children under the age of 13, and we do not knowingly collect personal information from children. If you believe we have inadvertently collected such information, please contact us.

15. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Updates will be published on our website with a revised effective date.

16. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our handling of personal information, you can contact us at:

Throwing Eights Pty Ltd
ABN 53 670 017 802
Email: privacy@throwingeights.com.au
Website: https://www.throwingeights.com.au

Last updated: December 2025